Returns & Exchanges
At murdermystery.pk, we want you to be completely satisfied with your purchase. If your fashion piece doesn't fit or meet your expectations, we offer a 7-day hassle-free return and exchange policy.
Initiate Your Request
Contact our customer support team via WhatsApp or email within 7 days of delivery to request a return or exchange.
Pack Your Items
Ensure the items are unworn, unwashed, and have all original tags attached before placing them back in their original packaging.
Ship the Parcel
Send the package back to our warehouse using a traceable courier service and provide us with the tracking number.
Quality Inspection & Refund
Once our team inspects the returned items, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing